Captivating Insights!

"Psychology of Customer Success" is a must-listen podcast hosted by Rachel Provan, especially for CS nerds like me in any industry vertical. With episodes exploring topics like "The Human Problem with Customer Success, and “It’s Just Easier If I Do It”, Rachel skillfully navigates the psychological aspects of customer success. Her exceptional voice adds a captivating and personable touch, making it feel like a conversation with a friend. The signoff, "Here's to your success," leaves a positive and motivating impression. This podcast is an insightful journey into the psychology of successful customer relationships, delivered with warmth and expertise by Rachel. I can’t wait to hear more and cheers to its success!